Shipping policy

Online orders are processed Monday to Friday AET, excluding public holidays.

We will provide a tracking number via email so you can monitor your progress of your delivery. 

Our deliveries require a signature on delivery. If no one is available to sign for the parcel, it will be held at the nearest post office to be collected with photo ID.

Please ensure the details provided at checkout are accurate, as JAZZ&JUNO cannot be held liable for incorrect deliveries due to input errors. Our shipping providers are trusted services, and as such JAZZ&JUNO will not refund or replace orders that have been scanned as delivered.

DOMESTIC
Australia Post delivers within 3-7 business days depending on location. 

All orders receive complimentary shipping within Australia.